UPC 639785382980
Barcode for Lean Six Sigma for Service: How to Use Lean Speed and Six Sigma Quality to Improve Services and Transactions
Scannable Barcode for UPC 639785382980
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$19.72 | 02/13/2023 03:46:24 GMT - Details |
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Attributes
Attribute | Value |
---|---|
Binding | Hardcover |
Brand | McGraw-Hill Education |
EAN | 0639785382980 |
ISBN | 9780071418218 |
Manufacturer | McGraw Hill |
MPN | 9780071418218 |
UPC | 639785382980 |
Description
- Filled with case studies detailing dramatic service improvements in organizations from Lockheed Martin to Stanford University Hospital, this bottom-line book provides executives and managers with the knowledge they need to: Reduce service costs by 30 to 60 percent Improve service delivery time by 50 percent Expand capacity by 20 percent without adding staff
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